Case Studies

These case studies represent work I've done professionally across a variety of industries. You can narrow down by a specific category or return home to see our hand-curated collection.

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Research into notifications and control

I created a design system for displaying and presenting information to viewers that respects their autonomy in the context of the whirlwind apps vying for their attention.

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Offline playback and management

After studying the varied viewing scenarios our viewers experience, we built a system that makes watching easy when a cheap, stable internet connection is unavailable.

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Explicit user feedback on a content reco engine

Recommendation engines require lots of data to provide better suggestions to viewers. We developed tools to help viewers generate better recommendations and hide specific content.

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Enabling living room purchases

Hulu enables viewers to add content sources to search, browse, and watch a wide variety of content in one interface. We wanted to make it painless to augment a plan through TVs and streaming boxes.

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Modernized production workflow

My team provided UX recommendations to 30+ music brands. I designed and coded dynamic email templates for marketers, increasing our production workflow by 45% while improving accessibility for fans.

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Remote training experience for enterprise software

I led the design and strategy for an overhauled user training series that produced 115% increase in attendance and 75% reduction in directly related support time.

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User journeys in digital and physical space

The annual NAB trade show gave me the opportunity to create user journeys in digital and physical space to educate, evaluate, and engage with IP industry professionals.

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